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Madison County Government believes our employee's health is a direct reflection of our organization's health. We encourage all employees to adopt a healthy lifestyle. We provide comprehensive medical and prescription coverage with a focus on wellness. Since healthcare needs are unique to each employee and their family, we offer a selection of plan designs. Employees choose the plan design that best fits their needs. Madison County manages all plan designs under one self-insured group health plan and contracts the services of United Healthcare (UHC) to administer the plan.
CONTACT INFORMATION
| MYUHC.COM | Members may login to access resources such as wellness tools, compare physicians, utilize the cost calculator to help decide the most cost effective treatment plan, review benefit/coverage details specific to your plan review your processed claims, connect to a Virtual Visit provider, order replacement cards and much more. |
| FIND A NETWORK PROVIDER |
Select "CHOICE PLUS" Network Physicians |
| UHC MEMBER SERVICE PHONE |
877-370-4007 Live customer support M-Th 7a-7p and F 7a-6p; IVR phone system 24x7 |
| UHC Telephone & Virtual Visits | Virtual & Teledoc visits should be accessed through the www.myuhc.com member system or the UHC mobile app. Three providers are available; Teledoc®, Amwell®, and Doctor on Demand™. Teledoc is the only telephone provider. Flyer: Virtual Visits / Phone Visits |
The employee medical plan is managed through the Safety and risk Management Department.
For contact information, please click here.