The Madison County Emergency Telephone System Board was established to oversee implementation and maintenance of the enhanced 911 emergency telephone system in Madison County.  911 is a three-digit telephone number that can be dialed from any phone in Madison County, 24 hours a day, in order to report police, fire, or medical emergencies.  This service is available to both wire line and wireless (cellular or PCS) telephones.

The Madison County 911 Coordinator’s office offers experienced personnel who provide day-to-day operation, maintenance and upgrading of the existing 911 system.  In addition, the office accepts applications for new addresses from individual citizens, developers and builders of new residences, subdivisions or businesses throughout Madison County.  The new addresses are added to the 911 property address file which is the most comprehensive address file in the County.  Employees of the 911 Coordinator’s office also coordinate all training for 911 telecommunicators throughout the County.  These employees also maintain a database of the records of the training completed on an individual basis.  This is done to ensure that all required certifications are maintained at all times.  The employees also make presentations to Madison County residents concerning the 911 system that are geared to audiences of all ages.

The employees also make presentations to Madison County residents concerning the 9-1-1 system that are geared to audiences of all ages.