Interim and/or Emergency Veterans' Financial Assistance

VAC Screening Button

Who Can We Assist:

Veterans, their Immediate Families, Unremarried Widows of a Veteran or Adult Disabled Children of a Veteran who was disabled prior to the age of 18 who are Madison County, IL residents and in need of Financial Assistance to cover Basic Needs as outlined below. All applicants will receive a Full Benefits Review (FBR) to establish a benefits and services baseline. 

Click the below links if you are NOT a Madison County, IL resident and are looking for assistance in your geographical area:

If you are a Homeless or are at risk of losing your housing, please contact the Madison County, IL Coordinated Entry and Homeless Prevention Hotline at (618) 296-5300 to complete their intake and assistance screening.

The Coordinated Entry and Resources for Homeless and Homeless Prevention Services are NOT administered by the VAC. Homeless and Homeless Prevention Services and Resources for Veterans are administered by the Chestnut Health Systems via the Supportive Services for Veteran Families (SSVF) program.

Those in need of Financial Assistance may complete the above Veterans' Financial Assistance Request Form
and/or click here to download and complete a paper financial assistance application and return it to the VAC using any of the methods listed below:

Mail or In-Person: 157 North Main Street, Suite 115. Edwardsville, IL 62025-1963
Email: mcvac@madisoncountyil.gov

All walk-ins for Financial Assistance will be asked to complete the above Financial Assistance Request Form and a paper Financial Assistance application onsite and/or upon request be provided one to fill out and return it when complete using any of the methods listed above.

Applicants who may have a hard time completing the above Financial Assistance Request Form and/or the paper Financial Assistance application will be assisted by calling or visiting our office.

Once a Financial Assistance Request Form and/or a paper application is submitted and received, we will reach out to you directly to discuss your request and to schedule a screening appointment as appropriate.

Submitting a Financial Assistance Request Form or paper application is NOT a determination of eligibility and additional information and documentation will be required to properly evaluate and render a decision. 


6 Phases of Veterans Financial Assistance:

  1. Financial Assistance Screening Request and/or Application Received
  2. Contact Made and Initial Review with Requestor
  3. Documentation and Evidence Gathering and Review
  4. Screening Appointment with Requestor (As Appropriate)
  5. Notice of Decision
  6. Close-out and Voucher Processing

Assistance Types:

Veterans Financial Assistance is as outlined below and both are INCOME and NEED based. Financial Assistance is not designed to be ongoing financial support over any considerable time.

  1. Short-term Interim Veterans Assistance (IVA) is while you're waiting for a more longer-term/permanent assistance such as Unemployment, Social Security and/or VA Benefits (Compensation and Pension) to start or applicant will be returning to the workforce and may not receive 1st check for several weeks. Assistance amount is based on Illinois Department of Human Services (IDHS) Standard of Need.

  2. Emergency Veterans Assistance (EVA) is for applicants with an income source who experience an emergency beyond their control which leads to a sudden loss of income resulting in their inability to pay for their basic needs. EVA is One-Time assistance meant to get applicant through a qualified emergency and eligibility is based on income and need. Assistance amount is currently based on 200% Department of Health and Human Services (HHS) Poverty Guidelines.

Basic Need Categories are Currently Defined as:

  • Food - If not already receiving Supplemental Nutrition Assistance Program (SNAP)
  • Pet Food
  • Personal Hygiene - Soaps/Detergents, Toiletries, Cleaning Supplies, etc.
  • Rent and Mortgage Assistance - Funds are NOT available for Down Payments and 1st/Last Month Payments
  • Electric, Gas and Propane/Heating Fuel - Funds are NOT available for new utility service connections
  • Water, Sewer and Trash - Funds are NOT available for new utility service connections
  • Affordable Connectivity Program (ACP) Phone and Internet Assistance for Low Income Households - 
  • Indigent Burial (If possible contact our office prior to coordinating funeral services as to avoid overpaying)
  • Limited Lifetime Property Tax Assistance to Avoid Default and/or Tax Sale which could result in homelessness
  • Dental Care- 
  • Limited Lifetime Household Items - Bed with Mattress, Dresser, Kitchen Table, Utensils/Wares, etc. Household Items are limited 1-time assistance and usually provided to furnish new permanent housing or when Veteran is lacking basic items. Referrals may be made as appropriate to local agencies where this category of assistance is provided and/or available.
  • Clothing, Furniture and School Supplies - Referrals may be made as appropriate to local agencies where this category of assistance is provided and/or available.
  • Bus Tokens for Madison County, IL Transit to get to and from scheduled VAC appointments and employment throughout Madison County, IL until 1st pay check or a MCT Free Ride/Half-Fare ID Application is received
  • Other categories as needed and warranted on a case-by-case basis
If you are currently receiving other financial assistance to assist in covering your basic needs, then assistance cannot be duplicated or provided. For example, if your already receiving a particular form of assistance such as Supplemental Nutrition Assistance Program (SNAP), we cannot provide assistance for that category. Those already on subsidized or income based housing cannot receive duplicate housing assistance.

Below is a link to apply for other forms of assistance available via the State of Illinois:

Any applicant approved for Veterans Financial Assistance will be required to apply for other permanent forms of assistance provided by other agencies as needed and directed. In addition, those qualified will be required to show proof of application for all permanent assistance and other services directed to apply for.

Below are links to other forms of assistance that maybe available via other agencies or not-for-profits:


Applicants who are able to sustain gainful employment with or without disability compensation must work with Madison County, IL Employment and Training and be in compliance with applicable articles of the Illinois Public Aid Code (305 ILCS 5/).

Applicants claiming that they are unable to work must apply for Social Security Disability and/or Supplemental Security Income (SSI), or other qualified VA Benefit such as Compensation or Pension. While awaiting a decision, applicants must have a physician’s note describing their disability, any limitations and/or restrictions, and a release and/or the anticipated recovery time with a return-to-work date.


Veterans Financial Assistance can only be applied to bills in the Veterans, Spouses (If married), Unremarried Widows of a Veteran or an Adult Disabled Child of a Veteran who was disabled prior to the age of 18 and who are Madison County, IL residents.

All approved Veterans Financial Assistance is voucher based and paid directly to vendors, landlords, mortgage companies, utility companies, etc. A W9 (Request for Taxpayer Identification Number and Certification) is required in order to process any assistance with such vendors and we will work to obtain those when and as needed.

No assistance can be paid to family members, relatives or friends/acquaintances, for example Rent cannot be paid to someone the applicant/s are staying with for which they are not responsible for and listed on valid bills.

A complete application with supporting documentation is required prior to any assistance being administered.

NO CASH or CREDITS GIVEN

Non-Qualification Information:

  • Reserve/National Guard with a Release from Active Duty for Training (Basic and Advanced)
  • Applicants receiving assistance from other governmental agencies (i.e., federal, state, county, or township programs)
  • Applicants who refuse to apply for other permanent forms of assistance available from other local, state and federal agencies
  • Applicants who fail or refuse to supply supporting information or documents needed to administer assistance
  • Applicants who are able to sustain gainful employment with or without disability compensation and refuse to work with partner employment and training agencies most notably Madison County, IL Employment and Training.
  • Full or part-time students in receipt of the GI-Bill or other financial aide and/or on break unless needs arise due to an emergency, such as a declared disaster
  • Applicants who have more income than expenses to cover their basic needs
  • Applicants who are eligible and choose not to be buried in a VA national cemetery
Typical Documents Needed to Apply for Assistance and/or Verify Income and Need:

  • Military Discharge Papers - DD-214/s from the most recent Period of Honorable Military Service
  • Driver's License/State ID
  • Social Security Card/s
  • Marriage License
  • Birth Certificate/s
  • Death Certificate
  • W9 (Request for Taxpayer Identification Number and Certification)
  • Proof of Madison County, IL Residency
  • All Sources of Income in the applicants/co-applicants name (Typically for the preceding 30-60 Days)
  • Current Month Unpaid Bills in the applicants/co-applicants name
  • Checking and Savings Account Statements in in the applicants/co-applicants name (Typically for the preceding 30-60 Days)
  • Valid Rental/Lease Agreement in the applicants/co-applicants name
  • Mortgage Statement in the applicants/co-applicants name
  • Shut-off/Disconnect Notice and/or Eviction/Foreclosure Notice
  • Household Expenses (Income cannot exceed basic need expenses for the last thirty (30) days)
  • Out-of-pocket Medical Expenses paid within the last thirty (30) days (i.e., deductibles, co-pays, co-insurance, prescriptions, etc.)
  • Investment Statements where savings/assets are involved (i.e., IRA's, 401k's, CD's, etc.)
  • All other information and documentation as needed and requested to determine eligibility and need

Contact Us:

If you are or know of a local Veteran, Veteran Family, Unremarried Widow of a Veteran or Adult Disabled Children of a Veteran who was disabled prior to the age of 18 in need of assistance or services, please contact the Veterans' Assistance Commission (VAC) at 618-296-4554 or via email at mcvac@madisoncountyil.gov

Crisis Response:

The VAC is NOT a Crisis Response Agency or Medical Provider. See below to contact a Crisis Response Agency.

Any Veterans in Active Crisis or in need of immediate Medical Attention should call 911, go to the nearest Emergency Room and/or call the Veterans Crisis Line at 1-800-273-8255 and Press 1 or text to 838255. Those in an active Mental Health Crisis can now call 988 to reach the National Suicide and Crisis Lifeline.